Privacy Policy

We may collect information you provide directly to us, such as your name, email address, phone number, and any other details submitted through contact forms, sign-up forms, or correspondence with Prime Trade. We may also collect information automatically when you access our website, including IP address, browser type, device information, pages viewed, and timestamps, typically gathered through cookies and similar tracking technologies.

Information collected may be used to operate and improve our website, respond to inquiries, provide requested information about our services, communicate updates or marketing where permitted, maintain security, and comply with legal obligations. We do not use collected information for purposes beyond those disclosed in this policy without seeking appropriate consent.

Our website may use cookies, web beacons, and similar technologies to enhance user experience, analyse site traffic, and understand visitor behaviour. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on this site.

Where applicable data protection law requires a legal basis for processing personal information, we rely on grounds such as your consent, our legitimate interests in operating and improving our services, and compliance with legal obligations. The specific basis depends on the nature of the information and the context in which it was collected.

We do not sell personal information. We may share information with trusted third-party service providers who assist us in operating our website or delivering our services, provided they agree to keep such information confidential and use it only for the purposes we specify. We may also disclose information where required by law, regulation, or legal process, or to protect the rights, property, or safety of Prime Trade, our users, or others.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include the duration of any ongoing relationship, legal obligations, and applicable statutes of limitation.

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information provided to us.

If information is transferred to, stored, or processed in a country outside your own, we take steps intended to ensure appropriate safeguards are in place consistent with applicable data protection requirements. By using our website or services, you acknowledge that your information may be subject to such transfers.

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability where applicable. To exercise any of these rights, please contact us using the details provided on our Contact page, and we will respond in accordance with applicable law.

Our website and services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

Our website may contain links to third-party websites or services not operated or controlled by Prime Trade. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies before providing any information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised "Last updated" date, and continued use of our website following such changes constitutes acknowledgement of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the contact details provided on our Contact page. We aim to address enquiries in a timely and transparent manner.